How do I revert to the default colour scheme for big brother template

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  2464sqn · Member · Oct 17, 2016 at 3:57 pm

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  I am using the big brother theme for my website. It is primarily blue in colour. I have used the customizer to try out the different colour palette options, but now can’t get the default settings back. When I click on the default button in the customizer it shows me the original colours but I can’t save and publish this original version. The save and publish button is available, but when I click and then view my website it doesn’t seem to revert to the original colour scheme. This is my first website. Can you help??

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · Oct 17, 2016 at 8:08 pm

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  Hi,

  On two different test sites, I had unexpected results when trying to revert to the default color and background settings. If after trying out the various palettes, including picking my own background color, I choose to return to the default palette, and save that change, then the default color scheme will display in the Customizer, but not on the site, where half of the previously saved palette will be displayed. The the header and text portion of the palette remains at the previous setting, while the background reverts to the default.

  I don’t have an explanation, and was unable in numerous tests to revert to the full default color and background settings, so I will call for for staff attention to the topic.

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  musicdoc1 · Member · Oct 17, 2016 at 8:09 pm

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  I forgot to mention the tests I refer to above were confined to the Big Brother theme.

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  2464sqn · Member · Oct 17, 2016 at 8:32 pm

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  Thanks for investigating!

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  supernovia · Staff · Oct 17, 2016 at 11:43 pm

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  @2464sqn, I can try duplicating this from my side by choosing default and saving. Is that okay with you if I do?

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  2464sqn · Member · Oct 18, 2016 at 3:54 pm

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  Yes that would be great please do.

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  supernovia · Staff · Oct 18, 2016 at 4:35 pm

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  Hi @2464sqn, this is done. I haven’t figured out yet why it wasn’t working for you, but your site is good to go for now. Cheers!

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  2464sqn · Member · Oct 18, 2016 at 9:18 pm

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  Great thanks.

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  ybstyleguide · Member · Oct 31, 2016 at 5:45 pm

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  I am having the exact same problem — I cannot revert to the Big Brother default color scheme after exploring the other color options. Please advise. — I can live with maroon but the site really should be the default blue.

  Thanks.

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  supernovia · Staff · Oct 31, 2016 at 6:33 pm

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  @ybstyleguide can you tell me how you went about changing the colors originally? Also, which site?

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  ybstyleguide · Member · Oct 31, 2016 at 7:12 pm

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  To change the colors originally, once inside the Customizer I selected “Color and Backgrounds” and tried out the color schemes under “Choose a Palette.” For a while I was able to switch from one of these palettes back to the default colors, but suddenly at some point I was unable to.

  The site is ybstyleguide.wordpress.com.

  Thanks.

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  supernovia · Staff · Nov 1, 2016 at 6:47 pm

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  Thanks. I was able to duplicate the issue and report it so our developers can find a fix. I’ve also reset your site to the default color for now. Cheers!

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  ybstyleguide · Member · Nov 3, 2016 at 12:52 pm

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  Thanks so much, @supernovia — I’ll try to resist the urge to further experiment with other colors. :)

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  supernovia · Staff · Nov 3, 2016 at 11:50 pm

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  @ybstyleguide we’ll get it fixed, too :)