How do I set my account up again so I can modify my website

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  billlepage · Member · Jan 31, 2022 at 7:09 pm

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  I can’t log into wordpress. I’d like to update my website.

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  staff-blorbo · Staff · Jan 31, 2022 at 7:29 pm

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  What is the URL of the site you’re trying to access?

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  billlepage · Member · Jan 31, 2022 at 7:33 pm

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  multiballers.com

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  staff-blorbo · Staff · Jan 31, 2022 at 7:37 pm

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  Ok, your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  So, you’ll log in to it through http://multiballers.com/wp-login.php and not through us.

  To clear up any confusion, WordPress.com and WordPress.org are two different entities: https://wordpress.com/support/com-vs-org/

  WordPress.org has complete documentation for self-hosted/installed versions of WordPress.org at https://wordpress.org/support/ and support at https://wordpress.org/support/forums/

  With that said, if you’d like to manage your WordPress.org site through WordPress.com, that is one of the features of the Jetpack plugin: https://jetpack.com/support/getting-started-with-jetpack/

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  billlepage · Member · Jan 31, 2022 at 7:41 pm

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  Its telling me theres no account set up?

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  staff-sheva · Staff · Jan 31, 2022 at 10:09 pm

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  Hi @billlepage,

  To login to your site, please follow this link: http://multiballers.com/wp-login.php

  You can click on the “Lost your password?” link on that screen if you don’t recall your password.

  For further support with your WordPress.org site, I suggest reaching out to your host — GoDaddy.

  I hope that points you in the right direction.