How do I set up email forwarding from my WP-registered custom domain?

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  transgeorgia · Member · Sep 3, 2013 at 2:29 am

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  I registered a custom domain through wordpress. I want to set up email forwarding, but the ‘manage emails’ link does not appear for me under ‘store->domains.’ I tried to follow the directions here (http://en.support.wordpress.com/email-forwarding/) but the button he directs you to click is simply not there. Instead I seem to have the ‘old’ menu displayed in the domain box here: http://en.support.wordpress.com/domains/domains-settings/#domain-administration.

  I hosted my site through wordpress specifically because they include free email forwarding, so I really hope I don’t hve to pay for an outside service to do something I’ve already paid WP to do.

  The blog I need help with is: (visible only to logged in users)

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  kraftbj · Staff · Sep 3, 2013 at 4:00 pm

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  Hi and welcome to WordPress.com!

  Thanks for reporting this. We’re checking into this and will let you know as soon as we have an update for you.

  I appreciate your patience and welcome again!

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  kraftbj · Staff · Sep 3, 2013 at 4:05 pm

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  Howdy,

  Looking more into your site’s settings, it appears that you added MX records to your domain’s DNS on this page:

  https://transgeorgialegal.wordpress.com/wp-admin/paid-upgrades.php?page=domains&action=dnsedit&domain=transgeorgialegal.org

  A MX record indicates what server should handle your e-mail and since they were present, it disabled the e-mail forwarding option.

  I’ve removed the DNS records, as they appeared to be the sample set, and confirmed that the forwarding option is present again.