How do I speak with a REAL customer service agent?
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How do I speak with a REAL customer service agent?
The blog I need help with is: (visible only to logged in users)
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Hi. There is no telephone support for WP, however, if you have a question, they are very active in the Forum. You can also contact them here:
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Thanks @reallycoldmilk. Also @tippytoes601,
– Free accounts get community support in the forums
– Paid accounts get chat based support 24 hours on business days
I hope that helps. It looks like you had an upgrade but removed it, so if you have questions, let us know.
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@supernovia: just for future reference, is the link I left only available for ‘paid accounts’?
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Reallycoldmilk, sincerely, thank you for replying! Means SO MUCH just to connect with SOMEONE. I’ll give your suggestion a shot. With hope!
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@reallycoldmilk – the form at https://wordpress.com/help/contact is different depending on whether one has a paid or free website. If the person filling out the form has a free website the question is routed to the community forums.
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@tippytoes601 – Is this referring to your other forum post at https://en.forums.wordpress.com/topic/why-did-i-only-receive-partial-refund?replies=1#post-2891717
If so, that thread has been marked for Staff assistance. They will reply as they work their way through those threads marked for their attention. Please be patient.
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