How do I stop email notifications someone initially requested?

• 

  artclubblog · Member · Oct 30, 2012 at 2:45 am

  • Copy link
  • Add topic to favorites

  Someone left a comment on my blog and accidentally selected to be notified of any follow-up comments. She would like this to stop, and also mentioned she receives 4 emails with the notification. How do I stop this from happening? My blog is artclubblog.com

  Thanks for your help.
  Blog url: http://artclubblog.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

• 

  jenia · Member · Oct 30, 2012 at 11:22 am

  • Copy link

  Hi there, could you please let me know the email address in question that is receiving multiple notifications and which blog post this is for? Also, please have your reader follow the unsubscribe link at the bottom of each email (sometimes, people subscribe using multiple email addresses that are being forwarded to the same account) and let me know if the problem persists even after they follow the link to unsubscribe.

• 

  artclubblog · Member · Oct 31, 2012 at 3:03 am

  • Copy link

  Their comment was left on this post (http://artclubblog.com/2012/10/15/the-usual-suspects/), however I hadn’t checked their site until now, and it appears to be spam. Sorry about that, and thanks for your suggestions.

• 

  jenia · Member · Oct 31, 2012 at 1:06 pm

  • Copy link

  Right, I see that comment, and it does seem like spam to me, too. Feel free to mark it as spam and delete your response. This support article has more information on managing comments: http://en.support.wordpress.com/manage-comments/

• 

  artclubblog · Member · Oct 31, 2012 at 1:35 pm

  • Copy link

  Thanks so much Jenia.

• 

  jenia · Member · Oct 31, 2012 at 2:06 pm

  • Copy link

  You are welcome!