How do I stop sales emails?

  • Unknown's avatar
    johnchambersross · Member ·

    Hi
    I manage a for a client. She recently received an email from wordpress.com telling her that they had discovered an issue that had taken her site off line but that they had fixed it.She totally freaked as she has no I.T knowledge and thought her business was doomed.

    Today she recieved a sales email from wordpress.com selling cashcamp v3 a get rich quick scheme.

    How can I stop wordpress sending my clients email and how did wordpress get their email address. This is taking up my time as she calls and expects me to handle her as she sees it ’email problems’ .

    I don’t have jetpack installed on this site.

    Thanks in advance.

  • Unknown's avatar
    justjennifer · Member ·

    This is a duplicate thread which has been answered at https://en.forums.wordpress.com/topic/how-do-i-stop-sales-emails?replies=2#post-2558455

    Please keep all discussion on that thread as I’ve marked this one to be closed.

  • Unknown's avatar
    johnchambersross · Member ·

    Hi Jennifer
    Thanks for the reply.
    Is there a way of contacting wordpress.com so that I can send them the site address and email?
    I don’t want to put clients site and email address on a public forum.
    Also the link you sent me takes me to my own topic and not the thread I need.
    Thanks in advance.
    John

  • Unknown's avatar
    justjennifer · Member ·

    Hey John – There was a forum program hiccup that generated two identical threads. That is why I requested you continue in the other thread because I’ve marked this one to be closed. Please also see @auxclass’ reply to you in that other thread.

    Again, please don’t post here. Continue the dialog in the other thread and I’ll mark it for Staff attention. TIA

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