How do I talk to a human being from WordPress…. I keep getting charged!!

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  reverence95 · Member · Sep 22, 2020 at 12:50 pm

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  How do I talk to a human being from WordPress…. I keep getting charged!!

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  staartmees · Member · Sep 22, 2020 at 2:01 pm

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  Wordpress.com doesn’t have phone support. You find your purchases at https://wordpress.com/me/purchases.
  To find out what a charge is about and to contact the Billing Team, https://wpchrg.wordpress.com/

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  kokkieh · Staff · Sep 23, 2020 at 5:32 am

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  Hi there,

  I don’t see any charges under this account, and it appears you’ve also deleted this account since posting here. If you’re being charged, it’s for upgrades in another account.

  If you’re not sure what site the charge is for, please search for the charge at https://wpchrg.wordpress.com/ – enter the transaction details on that form, and it will tell you if that charge exists on our end and what site it’s for.

  You can also use the Contact Support link on that page to contact our billing support team directly for further help with this – to track down the transaction we’ll need to get some additional information from you which we cannot discuss here in the public forums.

  Alternatively, you can also reply to the account closure email we’ve sent you, and then we can help you track down the correct account there.