How do I transfer a premium theme?

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  farmerbailey · Member · Oct 3, 2011 at 6:03 pm

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  I would like to transfer a premium theme from one blog to another. I have asked for help with this before, and get no response. Kindly advise.
  Blog url: http://thefarmershusband.wordpress.com/

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  chrisrudzki · Member · Oct 3, 2011 at 6:41 pm

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  Hi there,

  I’m afraid that premium theme purchases apply to a single blog, and can’t be refunded or transferred after 30 days from the date of purchase.

  You’ll need to either purchase another premium theme for your new blog, or transfer your content to the old blog:
  http://en.support.wordpress.com/moving-a-blog/#moving-between-wordpress-com-blogs

  We can move your domain mapping to your old blog if you’d like.

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  farmerbailey · Member · Oct 3, 2011 at 6:55 pm

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  hmmmm. It’s too bad that rule isn’t made clearer. The information about Premium Themes just states that it can be transferred, not mentioning an expiration date on that option. I wouldn’t have spent the money to register the new blog had I known the whole story, and now I have to pay again to use a theme I’ve already purchased.

  “When you purchase a premium theme, it is available for the lifetime of that blog. If you would like to use the same theme across multiple blogs, you’ll have to purchase the theme for each blog.

  If you would like to transfer a premium theme from one blog to another, please contact support

  .”

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  chrisrudzki · Member · Oct 3, 2011 at 7:27 pm

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  Hi there,

  Thanks for pointing this out.

  If you purchase that theme for your new blog, let us know, and we’ll issue a refund for your purchase.

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  farmerbailey · Member · Oct 3, 2011 at 7:45 pm

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  Hey thanks! I appreciate it. That’s exactly what I will do.

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  farmerbailey · Member · Oct 4, 2011 at 6:07 pm

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  I have purchased the same theme for my new blog. Who do I contact for a refund?

  Thanks again!

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  staff-blorbo · Staff · Oct 4, 2011 at 7:41 pm

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  Just to clarify, so I don’t cancel the wrong one, which blog has the theme that you want to cancel?

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  farmerbailey · Member · Oct 4, 2011 at 7:43 pm

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  Please cancel thechickenunderground.

  thank you!

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  staff-blorbo · Staff · Oct 4, 2011 at 7:57 pm

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  I have canceled and refunded your theme as requested.

  Please let us know if you need any further assistance!