How do I transfer two step authentication?

  • Unknown's avatar

    I have two step authentication on my blog. I recently changed my phone. I have Google Authenticator installed on my new phone but i can’t work out how to link it to my wordpress account

  • Unknown's avatar

    Hi there,

    In order to get 2 Factor Authentication enabled on your new phone, you will need to turn it off using the 2FA codes on your old phone and then re-enable it using the codes on your new phone.

    I’m very sorry for this inconvenience, however there is not currently any other way of doing this.

  • Unknown's avatar

    I can’t see any way of doing that – how do I access those codes? I use the same process for another blog and the transfer was simple – I just scanned the code into my new phone

  • Unknown's avatar

    I apologize! I had thought I provided the help center walk through on this process, but I clearly didn’t. I’m so sorry.

    Here’s our walkthrough on exactly what you’ll need to do:

    Enable Two-Step Authentication

    We don’t have the ability to just transfer the blog’s security to a new device, you will need to disable 2 Factor Authentication and re-enable it by following these steps.

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