How do I update my credit card?

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  fulhamso · Member · Jun 3, 2014 at 5:14 pm

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  When I log in to WordPress it says “Your credit card needs updating to renew Custom Design. Custom Design renews on June 7, 2014”

  Several times I’ve clicked “Add Credit Card” on the “My Upgrades” page and entered my credit card details but the warning message doesn’t go away.

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Jun 3, 2014 at 5:29 pm

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  If you have a credit card saved, under Users > Personal Settings > Account Details, you will be able to find €œStored Credit Card Details€ and change or remove it there.

  Let me know if you have any more questions.

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  fulhamso · Member · Jun 3, 2014 at 7:54 pm

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  I’ve looked under Users > Personal Settings > Account Details but there’s no “Stored Credit Card Details” section there. Just Username, Email, Website and New Password.

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  kardotim · Member · Jun 4, 2014 at 6:43 am

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  Could you go to https://fulhamso.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades and try to click on the ‘Add Credit Card’ link again? If that doesn’t work then click on the `Renew Now’ button.

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  fulhamso · Member · Jun 5, 2014 at 8:56 am

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  “Add Credit Card” still doesn’t work. I want to enable auto-renew but no matter how many times I enter the card details it never enables.

  I used the Renew Now option so I’ve renewed my Custom Design.

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  kardotim · Member · Jun 5, 2014 at 10:35 am

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  It’s possible that it didn’t work because the card expires this year. Anyhow, I see it’s renewed now so you’re good to go.

  Please let us know if you need any further assistance!