How do I update my credit card info?

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  highlonesomearabians · Member · Feb 18, 2015 at 3:34 pm

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  The ‘cog’ icon is not available on my screen. How do I update my credit card information without it?

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 19, 2015 at 4:49 pm

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  @highlonesomearabians

  Credit card information can be updated for paid Upgrades, and, at present, you do not have any Upgrades associated with your account.

  If I’ve misunderstood the issue, or if you have any other questions, please let me know.

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  highlonesomearabians · Member · Feb 19, 2015 at 6:29 pm

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  I guess I don’t know what the definition of paid upgrades is. I have a website through WordPress that I have auto renewed every year. The total cost is like $18.00. My credit card on file has expired and therefore I need to update that information.

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  pmciano · Member · Feb 19, 2015 at 7:40 pm

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  @highlonesomearabians

  The domain associated with this site is owned by another WordPress.com user, not highlonesomearabians.

  You can update the payment information for this domain here (must be logged into WordPress.com as the user that owns the Upgrade to view):

  https://highlonesomearabians.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

  Let us know if you have any more questions.

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  highlonesomearabians · Member · Mar 4, 2015 at 11:08 pm

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  What user is the administrator? According to what I’m seeing highlonesomearabians is.

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  pmciano · Member · Mar 5, 2015 at 2:18 pm

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  @highlonesomearabians

  As previously stated, if your account owned this Upgrade, you would be able update the payment information associated with it.

  If you’re claiming to be responsible for the other account that owns this Upgrade and you’ve lost access to it, let me know, and I will review your Account Recovery options, via email.