How do I upgrade my free site to a business site and add an existing domain name?

  • Unknown's avatar

    I have started a free site to become familiar with WordPress before deciding to purchase a business site. I would now like to start a business site on my account, using a domain name that is currently in use in another location, but owned by the company I work for. How should I go about upgrading and adding this domain? I tried to just hit upgrade in the ‘Plans’ tab under ‘My Site’ but it seemed to load forever without any evidence of progress being made. Is this normal?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    To add a plan to your site, go to My Site ->Plans and select the plan you want from there. Once you pay, all plan features will be available immediately. If nothing is happening when you try that, it might be a problem in your browser. Please try clearing your browser cache and cookies, and also try a different browser if that doesn’t help.

    All our plans include a free domain. Once you have the plan, go to My Site ->Domains ->Add and select the Map It option. You can find detailed instructions on how to proceed from there here:

    Use a Domain You Already Own (Domain Mapping)

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