How do I upload WooCommerce extension, I purchased, to my go daddy WooCommerce site?

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  dreamcraftllc · Member · Jan 8, 2021 at 6:00 pm

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  How do I upload a WooCommerce extension I purchased, to my go daddy hosted WooCommerce site? Only some of the WooCommerce extensions are available to purchase through GoDaddy, (hosting my website). Go Daddy told me to purchase the ‘Roll Based Pricing’ extension direct from WooCommerce in order to allow tiered pricing between retail and wholesale customers on my site. OK – I did that. Now Go Daddy says ‘we don’t know how to tell you to upload that extension to WooCommerce because that extension is not offered/supported by Go Daddy. They say ‘we are sure it can be done …but we just don’t know how – you have to ask WooCommerce.’ … Then why the heck did you tell me to buy a ‘Third Party’ extension?….. great. When I access WooCommerce through my go daddy logon to edit my site. There does not seem to be a menu/setting/option… way to upload extensions that are not offered/supported by Go Daddy. Can someone offer advice? …. Wish I could get WooCommerce on the phone.

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  kokkieh · Staff · Jan 9, 2021 at 9:49 am

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  Hi there,

  Your site is not hosted on WordPress.com, but using the open source WordPress.org software at another hosting provider.

  Please contact support for the WooCommerce plugin you’re using directly for help with this. If you’re using the free version of WooCommerce you can post in their community forum, here:

  https://wordpress.org/support/plugin/woocommerce/

  Or if you’re using any premium add-on downloaded from WooCommerce.com you can reach live chat and email support here:

  https://woocommerce.com/my-account/create-a-ticket/

  For general help with the version of WordPress you’re using, you can ask the WordPress.org community over at https://wordpress.org/support/forums/