How do release my domain from WordPress?

  • Unknown's avatar

    Greetings. I am writing you in hopes of solving a problem that I have been dealing with for the last month, and I have exhausted all options, and have written for assistance several times. Last year I purchased http://www.taylorodonnell.com through WordPress. As I have spent good money to have a non-functioning WordPress account, that I would now like to transfer to Flavors, I would appreciate if someone from WordPress could personally assist me in releasing or cancelling my domain.

    I have consulted Wild West Domains, as WordPress told me to do so, and Wild West could not help me release the domain. They redirected me back to your support team, which makes sense, as I purchased my .com through the WordPress website.

    I look forward to any assistance you may provide me. Thank you.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    I’d be happy to cancel taylorodonnell.com for you.

    Before I proceed, there are a few points I need to cover.

    If we cancel your domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again, once canceled.

    If you want to keep using your domain, but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

    For more information on using the domain elsewhere, please see:

    http://en.support.wordpress.com/domains/domain-management/

    Once you confirm how you’d like to proceed, I will get started processing your transaction.

  • Unknown's avatar

    Hi there,

    Thank you for the reply. I would like to cancel the domain, rather than renew or transfer it somewhere else. Appreciate you taking the time to process the transaction.

    Thank you.
    Taylor

  • Unknown's avatar

    Taylor,

    I’ve canceled your domain, as requested.

    Let me know if you have any more questions :-)

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