How do we submit a plugin for inclusion in the WordPress.com directory?

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  tonyzeoli · Member · Jul 22, 2021 at 5:07 am

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  We had a customer ask us why our plugin is not available in WordPress.com. He downloaded it from WordPress.org and installed and it broke his site. We need to understand how to ensure that our Radio Station for WordPress FREE plugin here: https://wordpress.org/plugins/radio-station can be available to WordPress.com users and that it works correctly. We also need to ensure that anyone who purchases our PRO version can install and configure it correctly. I can’t find any help docs on this.

  Site: https://radiostation.pro.
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Jul 22, 2021 at 2:09 pm

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  Without knowing the site in question, we can’t speak to what the problem was specifically.

  But, third party plugins are only available and able to be installed on WordPress.com Business or eCommerce plans only. Sites on these plans are no different than any other site using WordPress (downloaded from WordPress.org) aside from a few limitations:

  https://wordpress.com/support/business-plan/#business-plan-vs-self-hosting

  We don’t allow third party plugin functionality on any other plan levels nor do we have a special plugin directory – everything we list is pulled directly from the Plugin Directory on WordPress.org.

  Additionally, third party plugin support is handled by the plugin developer, not WordPress.com support.

  https://wordpress.com/support/plugins/#getting-help-with-plugins

  I hope that clarifies things!

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  tonyzeoli · Member · Jul 22, 2021 at 7:07 pm

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  Yes, I’m the developer so I’m aware of handling support issues. The customer is on a plan that allows uploading. We’ll figure out the issue – he just sent the log file. I just wasn’t sure if WordPress.com had some kind of different process for approving plugins. So, there must be an issue with that specific site and maybe some other plugin conflict. Not sure yet. I just needed to ask the question to make sure we knew the rules of .com versus .org fir plugin devs. Thanks!

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  staff-blorbo · Staff · Jul 22, 2021 at 7:12 pm

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  To be clear, we do not have our own plugin directory. :)

  We accept most plugins from https://wordpress.org/plugins/ with a few exceptions: https://wordpress.com/support/incompatible-plugins/

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  tonyzeoli · Member · Jul 22, 2021 at 8:05 pm

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  Yep, got that in the last message. Thanks!