How do you chat with support?

  • Unknown's avatar
    richreport1 · Member ·

    Chat with support

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    richreport1 · Member ·

    How do I migrate my wordpress site to wordpress hosting?

    Also how do I contact support as a business user?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

  • supernovia · Staff ·

    Hey there @richreport1, I’ve merged your threads.

    As a Business Plan user, you should be able to reach chat support here, or at least email support: https://wordpress.com/help/

    If that isn’t working, please let us know!

    Regarding migrating a site here, was it on WordPress previously? If so, there are a handful of ways to import the whole site outlined in this article:

    WP
    Import a Website
    in WordPress.com Support
    2 min read
    No matter where your site is now, you can move it to WordPress.com. This page will help you choose a method to migrate your website to WordPress.com. If you know what kind of site you’d like to import, click the menu option to the right to jump to that section. Import a WordPress.org Site If you have a site with another WordPress host or a local development/staging WordPress site, you can

    The key is to just complete any preparation steps (making sure your old site has an admin account with this email address for example). But if you get stuck, we’ll be here to help. And you’re welcome to use these forums, or reach out by direct support. Direct support will usually be fastest.

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