How do you contact WordPress to migrate subscribers?

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  jsimpsonpep · Member · Mar 27, 2014 at 2:02 pm

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  We moved a blog from WordPress.com to a self-hosted instance. We followed the insturctions for installing Jetpack and need to contact WordPress to migrate our subscribers, but the links to contact WordPress for this process all lead back to the community support forums. How do you actually contact WordPress to complete this process?

  The blog I need help with is: (visible only to logged in users)

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  mindelson · Member · Mar 27, 2014 at 2:22 pm

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  Hey there,
  Please post the URLs of the blogs now as I have flagged this for staff assistance.

  Please subscribe to this thread so you will know when they assist you.
  Staff is backlogged and works through threads in chronological order. The best thing to do is be patient, and know that they will take care of you as soon as they are able.

  Have a good day! =)

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  jsimpsonpep · Member · Mar 27, 2014 at 2:26 pm

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  Thanks for the help.

  suddenlink.wordpress.com –> suddenlinkfyi.com

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  mindelson · Member · Mar 27, 2014 at 3:10 pm

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  You’re welcome!

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  gracejiyoung · Member · Mar 31, 2014 at 11:39 pm

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  Hi there!

  Your subscribers have been transferred as requested!

  Feel free to reach out if you have any questions!