How do you get the 'cancel and refund' option to work on a bundle purchase?
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I’m trying to cancel and request a refund for a bundle purchase that I made last night. This is well within the 30-day refund period. When I cancelled my upgrade it was immediately removed, but when I cancel my bundle nothing is happening. It says I’ll receive an email shortly with a confirmation link but I haven’t received an email. How long does this usually take?
Blog url: http://wwwdotmatthewdgreenedotcom.wordpress.com/The blog I need help with is: (visible only to logged in users)
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If you’ve followed the instructions here for canceling a bundle http://en.support.wordpress.com/bundles/#canceling-a-bundle and it didn’t work, then you should be able to contact Support directly via the contact form. http://en.support.wordpress.com/contact/
Regardless, I’ll go ahead and tag this for Staff assistance. Please be patient while they get back to you as there’s a bit of a backlog.
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Sorry for the trouble!
I have canceled and refunded your bundle as requested.
Please let us know if you need any further assistance!
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