how do you remove your details from a feedback form?

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  haymontessori · Member · Sep 12, 2012 at 3:46 pm

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  i can’t remove my name and email details from the feedback table. When you log in from the outside they are stil showing.
  Blog url: http://haymontessori.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  1tess · Moderator Emeritus · Sep 12, 2012 at 4:00 pm

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  If you are asking about the contact form, then you see your name and email details while you are logged in to WordPress.com. Other logged in wp.com users will see their own names and email addys. Not logged in folks won’t see either a name or an email address.

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  haymontessori · Member · Sep 12, 2012 at 4:04 pm

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  it’s called a ‘custom form’…is that the same thing?

  A friend logged in via the main url and the details were still showing, even after sending them through to the relevant email.

  basically the table is being used for people to send details through if they are interested in finding out more…i’m not convinced all of them will notice that they need to delete the existing details and replace with their own. If this happens, we miss out on the interest of prospective parents.

  thanks for such a quick reply !

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  1tess · Moderator Emeritus · Sep 12, 2012 at 4:09 pm

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  I’m wondering if we are talking about the same thing? I looked at the site linked to your name and didn’t find any sort of contact form or custom form. Can you provide a link starting with http://

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  haymontessori · Member · Sep 12, 2012 at 4:12 pm

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  oooh you’re good! thanks for such a quick response.

  Registration Form

  on the page titled ‘school support survey’

  sroll down and the table is underneath the original text (name/email/postcode/d.o.b/plus a question with a drop down menu)

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  1tess · Moderator Emeritus · Sep 12, 2012 at 4:19 pm

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  OK, there is something wrong: I get a page not found error. Is the page actually published? (I’m a volunteer and cannot view unpublished pages.)

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  haymontessori · Member · Sep 12, 2012 at 4:20 pm

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  can’t find the page at all?

  hmmm…

  erm….ok try now

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  1tess · Moderator Emeritus · Sep 12, 2012 at 4:27 pm

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  I can see it now. The form looks and acts as it should: I’m logged in on Firefox and the form fills in my public name and my email address. I’m logged out on Safari and there is no name, no email.

  Try logging out from WordPress.com and use a different email address when testing.

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  haymontessori · Member · Sep 12, 2012 at 5:00 pm

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  any luck?

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  haymontessori · Member · Sep 12, 2012 at 5:01 pm

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  great!

  I trust what you’re telling me :) happy days.

  thanks for your help, unknown wizard from the void.

  :)

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  1tess · Moderator Emeritus · Sep 12, 2012 at 5:14 pm

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  You are welcome.