How i can recover my another wordpress account

• 

  easytsui · Member · Nov 30, 2017 at 3:07 am

  • Copy link
  • Add topic to favorites

  This website : http://www.greenprotrust.com.hk/
  Is maintain by one of our ex-colleague and now we lost our login account and password
  How i can recover the login info as we dont want to create a whole new one website?
  Thanks

  The blog I need help with is: (visible only to logged in users)

• 

  avydun · Staff · Nov 30, 2017 at 4:11 am

  • Copy link

  It turns out http://www.greenprotrust.com.hk/ is not a WordPress.com site.

  The current community forums we are on is meant for questions related to WordPress.com sites.

  If you have questions related to self-hosted WordPress (WordPress.org), you will have to ask on self-hosted WordPress (WordPress.org) community forums https://wordpress.org/support/

  Note that you might need an account to post on self-hosted WordPress forums. You can create one here. https://login.wordpress.org/register

  I suggest you post this question on the self-hosted WordPress forums and you will get help faster.

• 

  kokkieh · Staff · Nov 30, 2017 at 8:51 am

  • Copy link

  Hi there,

  You can find the password reset instructions for your version of the WordPress software here:

  https://codex.wordpress.org/Resetting_Your_Password

  It looks like that domain is registered with marcaria.com, and the hosting provider for that site is https://readyspace.com.sg/, so that’s who you’ll need to contact to take over control of the domain and hosting account.