how i set my DNS?

• 

  andreaf86 · Member · May 13, 2015 at 11:31 am

  • Copy link
  • Add topic to favorites

  Hi,
  i would like to map my comine http://www.feudi1165homerestaurant.it (registered with TopHost) on my wordpress blog’s http://www.feudi1165homerestautanr.wordpress.com but i can’t set DNS. i have to make it on my account TopHost or in wordpress (Domains->settings->dns)?
  second question: anyway, on tophost i can’t change dns records because i don’t understand how i have to make it; wordpress says to change them with the values ‘ns1.wordpress.com ns2.wordpress.com ns3.wordpress.com’ but i don’t have just 3 records, but 5: www, ftp, sql, mail, pop.
  i’m going crazy with that
  thank you

  The blog I need help with is: (visible only to logged in users)

• 

  siobhyb · Member · May 13, 2015 at 12:35 pm

  • Copy link

  Hi there!

  Your domain’s name servers need to be updated through TopHost. From looking over TopHost’s support documentation, it seems you need to contact their support team directly to assist with this. Could you try contacting them? A link to the support section of their site can be found here:

  http://www.tophost.it/aiuto/

  You can send them a template, such as the following, to let them know details behind why you need to update your name servers:

  I would like to use my domain, feudi1165homerestaurant.it, with a WordPress.com site. In order to do this, I need to point my domain’s name servers to the following:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  I do not want to transfer my domain, but want to leave it registered with you. WordPress.com does not permit mapping by setting an A record to point to an IP address. They require the name servers to be updated as described.

  Let me know how you get on with this, or if you have any extra questions.

  Thanks!

• 

  andreaf86 · Member · May 13, 2015 at 1:02 pm

  • Copy link

  hi, thanks for answer me;
  i tried to contact the tophost support four times but is clear that they don’t want help me; i also tried to ask them about cancel my order with them in order to “pass” the domine directly to wordpress but they told me is not possible…
  anyway alle the 5 records (www, ftp, sql, pop, mail) are “CNAME” type (if this can be useful)

• 

  siobhyb · Member · May 13, 2015 at 2:45 pm

  • Copy link

  Hi there.

  I’m going to send some further information about mapping your domain via email. Can you please reply from there? Thanks!

• 

  andreaf86 · Member · May 13, 2015 at 3:28 pm

  • Copy link

  yes of course, thank you!