how long after an import does it take for my information to show?

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  banrock · Member · May 26, 2015 at 2:20 am

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  Hi, I got an e-mail that my Xanga import was complete. I keep refreshing the WordPress site, though, and I’m not seeing the imported content. What gives?

  The blog I need help with is: (visible only to logged in users)

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  musicdoc1 · Member · May 27, 2015 at 9:12 pm

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  It should be immediately visible. Are you still not seeing the imported content from Xanga?

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  thatrobyn · Member · May 27, 2015 at 11:15 pm

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  Hey there!

  Sorry you’re having this trouble.! I took a look, and I do not see a “stuck” import job in your dashboard.

  Could you confirm that you followed all of the instructions listed here:
  https://en.support.wordpress.com/import/import-from-xanga/

  Please try to run that import again. If it doesn’t work, let me know asap, and I’ll take a look at those XML files to make sure the Xanga export looks good before we proceed.

  Looking forward to hearing from you. Thanks very much.

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  banrock · Member · May 28, 2015 at 5:43 am

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  Thanks for your quick response. Unfortunately, I tried the upload again, got confirmation, but still didn’t see the archived information.

  Is there a way that I could upload you a copy of the .xml file? It’s almost 10mb.

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  banrock · Member · May 28, 2015 at 5:43 am

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  Thanks for your quick response. Unfortunately, I tried the upload again, got confirmation, but still didn’t see the archived information.

  Is there a way that I could upload you a copy of the .xml file? It’s almost 10mb.

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  thatrobyn · Member · May 28, 2015 at 5:05 pm

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  Hello again,

  Thanks for letting me know of the continued issue you’re having with the import. Try one last test for me: please import using the WordPress importer, rather than the Xanga link:
  https://banrock.wordpress.com/wp-admin/import.php

  If that doesn’t work, I am happy to look at the file. I may need you to run your Xanga export again. If you exported Xanga content for WordPress, you should have received a .zip file that contained several XML files. It sounds as if you only have one file, however. True?

  Looking forward to hearing from you about how things work with the WordPress importer. Thanks very much.

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  banrock · Member · May 29, 2015 at 4:45 am

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  The wordpress import worked! Thanks so much.

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  thatrobyn · Member · May 29, 2015 at 5:16 pm

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  Terrific! Thank you so much for letting me know!

  Wishing you all the best :)