How long does it take to change an admin email address

  • Unknown's avatar

    I submitted a requet to change the admin email address a few days ago and the change is still pending.

    I received the following email promptly after submitting the request. Seeing as though I did indeed make the request I didn’t respond. There is no confirmation link contained within the email. It’s kind of frustrating.

    As so I wait for the change that is pending…. how long does this take?

    From: “WordPress.com” <passwordhelp@wordpress.com>
    Date: July 20, 2014 at 15:15:04 PDT
    To:
    Subject: Email Address Update Requested
    Reply-To: passwordhelp@wordpress.com

    Dear user,

    We recently received a request to change your email address from (current email address) to (requested new email address).

    If this request was not made by you, please respond to this email immediately.

    If you did make this request, you can safely ignore and delete this email.

    Regards,
    All at WordPress.com
    http://wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Hi there,

    The email you mentioned is the one that goes to your current email address. You’ll also get an email at your new email address (the one that’s pending) with a confirmation link in it. You’ll need to click the conformation link in that email to complete the change.

    Please let me know if you have any questions about that. :)

  • Unknown's avatar

    Hi rachelmcr,

    Nope, I have not received an email with a confirmation link at either the current email I wish to change or the email address I wish to change to. But thanks for the suggestion.

    Monique

  • Unknown's avatar

    Do your use Gmail? If yes then did your look under the”social” tab? I’ll tag this thread for another Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar

    Sorry about the “your” where “you” belongs.

  • Hello there!

    I’ve gone ahead and changed your email address. Can you kindly check your account if I got it right? Thanks!

  • Unknown's avatar

    Well now, that’s awesome druesome! My email is updated. Thanks.

    One thing though, there is still a pending message, but it’s for the email that’s been updated. Shall I cancel the admin email change?

  • Hey there! Feel free to cancel the change as your admin email was also updated. Thanks!

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