How long does it take to re-enable purchases?

  • Unknown's avatar
    ygeazy · Member ·

    I’m sorry I don’t know how to tag the staff, but I hope someone can answer me.

  • staff-mckluskey · Staff ·

    Hi,

    The purchases on your account haven’t been blocked.
    If you’re talking about a different account you own, our Billing Support team handles inquiries about this. You can reach out to them for assistance with this using the link in your dashboard that says: “Purchases are currently disabled. Please contact us to re-enable purchases.” They’ll get back to you from there.

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