How long should it take purchased storage to become active?

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  irwinlindsay · Member · Feb 10, 2015 at 11:26 am

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  Hello, I recently purchased 10 GB of space for $20. When going through my credit card statement I didn’t recognize the charge since it only said wpcharge.com so I reported it. It was deducted from my billing statement after I had realized that it was from here. I repurchased it but now it isn’t showing up. Please let me know what I need to do to fix this.

  Thank you,
  Lindsay

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Feb 10, 2015 at 4:15 pm

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  Hi Lindsay,

  It looks like you actually purchased the chargeback for $20, not he Space Upgrade.

  To recap, when you file a dispute regarding a charge from WordPress.com, we’re issued a chargeback fine of $20. In order to continue using your site, we ask that you cover the cost of the chargeback we were issued regarding your dispute. That’s the $20 charge you see here:

  https://irwinlindsay.wordpress.com/wp-admin/admin.php?page=billing-history&user=66151167

  To setup the Storage Upgrade again, you will need to repurchase the upgrade here (since your original payment was refunded):

  https://irwinlindsay.wordpress.com/wp-admin/paid-upgrades.php

  To recap, you will have paid the following:

  $20 for the Chargeback fine we were charged as a result of the dispute

  $20 for the upgrade