How long until I get an email to restore my domain?

  • Unknown's avatar
    marisakozakringe · Member ·

    my domain expired, and for some reason my email kept working for a month (or I would have noticed the website was down sooner). Now, both the website and my email are not working because the domain expired, and I know the path to fix this is to recover the domain. I was told to wait for an email from wordpress support, but which email will they use and how long does this usually take?

    Best
    Marisa

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    khushboo2004 · Member ·

    Hi Marisa!

    As per public WHOIS record, revelpetals.com is already in redemption period, this means the domain name can still be renewed, but there is an $80.00 redemption fee required in addition to the normal renewal cost.

    You can learn more about domain expiration here:

    Domain Expiration

    Domain recovery is a time-sensitive process, so you should get a reply very soon on your registered email account associated with this account.

    I have tagged the staff and they can help you with the recovery process.

    Hope this helps!!

  • staff-zinnia · Staff ·

    Hi Marisa –

    I can confirm that revelpetals.com is in redemption. In order to recover this domain we need the help of our partner. They charge an $80 fee for this service.

    Please let me know if you’ll agree to make that payment. The total is going to be $106, which is $26 for the domain renewal and $80 for the redemption. Write back to let me know if you agree.

    Once I hear back from you we will get things in motion. First, we will write to our domain partner about the redemption. Next, we will send you an email with a payment form. Normally, it only takes 2-3 days to hear back from our domain partner and we will send you an update once we get news from them.

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