How may I cancel a double payment?
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Hello,
I have a problem with the payment of my premium account. My bank account has been debited twice (2*80 euros, once on October 16th and twice on 22nd) because of a premium account for wordpress. The problem is that I only need one of them. Did I make twice the payment operation or is it a « bug »? I do not know.
Nevertheless, is it possible that I am paid off one of the two payments?
Thank you in advance,
Antoine Logerais
P.-S : I hope that I speak correctly English.
The blog I need help with is: (visible only to logged in users)
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Hi Antoine,
I see that you were already refunded for the Premium purchase made on the 16th. Please note that it may take up to a week for the refund to show up in your bank account.
Let me know if you have any questions with this!
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