How should I do if I only want to renew Domain not all Value Bundle?

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  gcapollo · Member · Dec 15, 2012 at 8:50 am

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  hi supporter,
  I used to buy “WordPress Value Bundle” last year, and it will be expire in the future 14 days. However, I only would like to keep my Domains name.
  Can I buy Domains only in this year? How should I do to change my store cart product from “WordPress Value Bundle” to “Domain: gcgengchao.com”?
  thanks for your help.

  The blog I need help with is: (visible only to logged in users)

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  zandyring · Staff · Dec 17, 2012 at 4:32 pm

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  Yes, you can certainly do that! Please just confirm that you want me to cancel and remove the other products in the value bundle and that you only want to retain the domain. Then I will cancel the bundle and remove all the other products. Your option in your store will then change to “renew domain.”

  Cheers!

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  mmoon2 · Member · Jan 20, 2013 at 4:53 am

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  Hello there
  I would like to do this as well. I have moved my blog to bluehost and changed the name servers so it’s all working fine. I no longer need the value bundle, but would like to renew the domain name registration with WordPress.com. My blog is http://margaretmoon.com

  thank you

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  zandyring · Staff · Jan 22, 2013 at 3:50 pm

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  Hi there Margaret,

  I’m not seeing your site at margaretmoon.com; you may want to ensure you have your settings set up correctly before I remove that bundle for you.

  Cheers!

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  mmoon2 · Member · Jan 22, 2013 at 9:45 pm

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  Hi there and thanks for responding. I received an email from another happiness engineer in relation to this and she has offered to delete the rest of my bundle, so it’s all sorted. Thanks so much for the excellent service though.

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  zandyring · Staff · Jan 23, 2013 at 4:59 pm

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  So glad you got this resolved!