How the F.. can I talk a customer service person????

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  lncardongmailcom · Member · Jan 17, 2017 at 9:58 pm

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  Can I talk to a real person without asking in forums please?

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  mbullington · Member · Jan 17, 2017 at 10:01 pm

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  If you have a WordPress plan, you have access to live chat support.

  You can learn more here:
  https://en.support.wordpress.com/live-chat/

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  lncardongmailcom · Member · Jan 17, 2017 at 10:22 pm

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  Thanks, I had to cancel my plan just now because they kept enrolling me and renewing me without my knowledge (I haven’t even logged in WP for a year). Of course I’ve got an email notification from them AFTER I was charged for the renewal.
  Now I would like to be refunded of the amount they charged me today for the whole year 2017.

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  mbullington · Member · Jan 17, 2017 at 11:08 pm

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  You may be able to request a refund through your “Manage Purchases” page.

  You can find more information here:

  Refund a Purchase

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  lncardongmailcom · Member · Jan 17, 2017 at 11:18 pm

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  I looked there and there was no option to request a refund, I claimed a dispute in Paypal. Hopefully my payment will be refunded…

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  mbullington · Member · Jan 18, 2017 at 12:00 am

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  I’m sorry to hear that. I hope you get it resolved!

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  gemmacevans · Member · Jan 18, 2017 at 11:15 am

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  Hi lncardongmailcom,

  From looking at our records, I can see that a payment for $18 has been disputed and reversed.

  Your WordPress.com site has been deleted.

  This support document shows you how to delete your account:

  https://en.support.wordpress.com/deleting-accounts/