How to Access Old Site When Email has been Deleted?

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  chriscrux · Member · Aug 20, 2018 at 8:02 am

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  I made a WordPress Blog a few years back for a school assignment, using my (then) school email. However, the email has since been deleted (since it was a school email), and now going back I can’t access my account anymore to make changes to my site.

  ATM I’m just looking to delete the site. Would anyone at WordPress simply be able to delete the site for me?

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Aug 20, 2018 at 11:55 am

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  Hi there, Assuming that you are referring to a site hosted here in WordPressdotcom, only the site owner can delete a WordPressdotcom website.

  If you no longer have access the related email account and do not remember your WordPressdotcom username or password for that account, you’ll need to try to recover the account using this form https://en.support.wordpress.com/account-recovery/#account-recovery-form

  Fill out that form with as much information as you can (including the related account email you used to sign up with).

  Barring that, it will not be possible to recover the account and delete the site.

  Hope that helps.

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  chriscrux · Member · Aug 20, 2018 at 12:00 pm

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  I have tried to recover it using the Account Recovery Form, but I cannot provide at least 1 of the 3 required Proofs of Ownership, so it won’t let me submit the account recovery form.

  Because the school email I used to access the account has since been deleted, I can no longer get password recovery email sent to me.

  Is there any other way that I can prove that I am the owner of the site? (the site is actually https://chrispoermandya.wordpress.com/)

  It was a mistake to sign up using a school email, but I wasn’t aware at the time of the implications of doing so.

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  justjennifer · Member · Aug 20, 2018 at 12:41 pm

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  Hi again, it looks like the username active on that site is ctap2827. Hopefully that will help you find your log in information. Barring that, and if you cannot provide the information required in the account recovery form, you won’t be able to recover that account.

  I wish I had better news for you, but WordPressdotcom has a strict policy in place to protect its users from third parties who might try to use our support system to gain access to other users’ accounts.