How to allow external API's to work for WooCom

  • Unknown's avatar
    michaelpminutia · Member ·

    Hi

    We are building a multi-vendor marketplace. We are using CS-Cart to do this but recently we have purchased a 3rd party addon from WebKuk that allows CS-cart to communicate with WooCommerce to import product info and inventory.

    We have been having many problems with it with half of our vendors not being able to Authenticate their WooCommerce stores.

    When reaching out to the developers of the addon, they say we need to contact WordPress and WooCommerce support to find out what would be blocking their API from authenticating the store.

    Well, the problem we have is that we cant ask our vendors to do this for us and also we do not have a WooCommerce store. We do not really know where to go from here.

    Does someone know what could possibly be preventing the API from connecting to a WooCommerce store? Any suggestions would be greatly appreciated because we haven’t got any from the developers.

    The one thing we did try though is enabling the Legacy REST API. This does not work.

    Thanks!

  • aleone89 · Staff ·

    Hello there,

    Are you able to confirm the URL of the site you require assistance with please? This will help to determine next steps.

    The reason why I ask is because, any blocking of an API could be down to how the site is hosted.

    Many thanks in advance.

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