How to buy mapping when domain expired?

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  sprawozdawca · Member · Jul 16, 2013 at 3:12 pm

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  Hi,

  My domain is registered outside of WordPress. However its DNS are pointing to WordPress. I have missed the date of renewal.

  I have tried to buy mapping for my domain but it is not allowed. I have tried on Store/Store, Store/Domains, Store/MyUpgrades but I am ending in same place where is no buttons to click – only a message that “This upgrade expired on Lipiec 5, 2013”

  I would appreciate your help how to buy hosting on to my domain.
  Arek

  The blog I need help with is: (visible only to logged in users)

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  auxclass · Member · Jul 16, 2013 at 3:36 pm

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  You need to be logged in as the EXACT account / user that owns an upgrade to renew it – is there a different account that might have been used to purchase the domain mapping upgrade?

  Someone has also flagged this for staff attention

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  sprawozdawca · Member · Jul 16, 2013 at 3:45 pm

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  I don’t think so, but to be sure how do I make sure that I am EXACT account/user?

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  auxclass · Member · Jul 16, 2013 at 4:00 pm

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  This is a duplicate of your thread in the Staff support area

  https://en.forums.wordpress.com/topic/domain-renewal-in-grace-period?replies=3

  The staff can tell you if you own an upgrade – you might post back in the staff thread your question about the account name