How to Cancel a WordPress Subscription when your Email has been Deleted?

• 

  nayzinmin9617dd6001 · Member · Mar 23, 2025 at 12:05 pm

  • Copy link
  • Add topic to favorites

  I am being charged a yearly subscription fee, but I have no way to cancel it because I used WordPress with an old email that has since been deleted. I only found out I’m being charged because of my credit card statement. What do I do?

• 

  staartmees · Member · Mar 23, 2025 at 2:01 pm

  • Copy link

  It’s very easy to restore access to that account using the Transaction ID – https://wordpress.com/support/account-recovery/#verify-your-account-ownership

• 

  nayzinmin9617dd6001 · Member · Mar 25, 2025 at 11:45 am

  • Copy link

  The website doesn’t provide a solution for those who have already deleted the log in email.