How to cancel Askimet?

• 

  f30507 · Member · Apr 11, 2016 at 1:30 pm

  • Copy link
  • Add topic to favorites

  Message says ‘You can cancel anytime by going to My Upgrades in WordPress.com and clicking the cancellation link under your upgrade.’ Where is the ‘cancellation link’ Where is ‘your upgrade’. What I get to see is ‘Upgrade Now’ When I click that I get ‘Our Most Popular Plan’

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 11, 2016 at 5:12 pm

  • Copy link

  Hi there,
  I went to https://akismet.com/support/ where Iocated I need to cancel my subscription.

  You can log in to your account via https://akismet.com/account and click on the cancel my account and my subscription button available to you. More info here. https://docs.akismet.com/billing/cancel-subscription/

• 

  timethief · Member · Apr 11, 2016 at 5:13 pm

  • Copy link

  If you’re not able to cancel your account directly from your account page, please contact our friendly happiness engineers. http://akismet.com/contact/

• 

  supernovia · Staff · Apr 12, 2016 at 10:41 pm

  • Copy link

  @f30507 did you need more help with this? You can also contact Akismet support directly if you aren’t able to see the cancellation link yourself.