how to cancel auto renew

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  sales0ee41e06d0 · Member · Jan 12, 2019 at 7:49 am

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  Hi there,

  How can I cancel the auto renew for my plan? I cannot find where to do that?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  skipiczeljko · Member · Jan 12, 2019 at 7:56 am

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  Hello,

  you can manage your purchases and plans on the Purchases page and click on Cancel for a product you want to cancel renewal for.

  You can see more information about renewing and canceling WordPress plans here: https://en.support.wordpress.com/domains/faq-renewing-and-canceling/

  I hope this helps.

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  kokkieh · Staff · Jan 13, 2019 at 1:38 pm

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  Hi there,

  The account you’re using to post here does not own any upgrades. For what plan on what site do you want to cancel auto-renew?

  Note that auto-renew can only be disabled once an upgrade is past the refund period. If you want to disable auto-renew immediately after purchase you need to ask a member of staff to do it for you.