How to cancel mapping when account has expired?

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  heliannola · Member · May 4, 2014 at 3:48 am

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  I have cancelled my web hosting account and I’m no longer able to log into my wordpress account. I forgot to delete my wp-account before I cancelled my web hosting and I have just been charged $13 for domain mapping by WordPress. Is this refundable? How can I delete my wp-account if I can log into my account anymore?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 4, 2014 at 4:10 pm

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  This thread is tagged for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  druesome · Staff · May 6, 2014 at 11:09 am

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  Hi there!

  I went ahead and canceled domain mapping on your account and issued you a refund of $13. Note that it may take a few days to a week before the funds show up again in your statement.

  How can I delete my wp-account if I can log into my account anymore?

  Are you having trouble accessing your blog dashboard here? —

  http://healthandwellnessinfo.wordpress.com/wp-admin/

  Please bear in mind that deleting of accounts is not allowed on WordPress.com.

  http://en.support.wordpress.com/deleting-accounts/

  Feel free to reach out if you encounter any problems. Thanks!