How to cancel my automatic renewal??

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  cosmicgirl22 · Member · May 2, 2017 at 12:21 pm

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  How do I cancel this? When I click on my ‘purchases’ there is no option to cancel.
  Thanks for your help!!

  The blog I need help with is: (visible only to logged in users)

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  dave2swords · Member · May 2, 2017 at 12:34 pm

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  Hi
  Try https://en.support.wordpress.com/auto-renewal/#canceling-unwanted-renewals

  best,
  dave

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  gemmacevans · Member · May 3, 2017 at 9:53 am

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  Hi cosmicgirl22,

  There are no purchases on the account you are logged in to. What is the URL of the site you wish to cancel auto renewal for?

  Once I know, I’ll take a look for you.

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  cosmicgirl22 · Member · May 3, 2017 at 1:50 pm

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  Here it is…

  [redacted]

  *This will show up on your statement as WPCHRG.COM.

  Print Your Receipt

  Ready to get started?

  from my iPhone

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  gemmacevans · Member · May 3, 2017 at 4:55 pm

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  Hi cosmicgirl22,

  The $149.00 upgrade below was cancelled on 2017-05-03.

  The $99 Premium plan was cancelled and refunded on 2017-05-03. You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  I’ve redacted the details you provided as these forums are a public place.

  Let me know if you need any further help!