How to cancel recurring charge
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Good afternoon,
I have a recurring charge of $18 posting to my credit card account from wordpress and I would like to find out what the charge is for and cancel it. On the credit card statement the charge appears as “redeacted”.
Please, let me know.
Thank you!
Dzmitry.
The blog I need help with is: (visible only to logged in users)
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Hi there,
Please don’t post any sensitive information, such as transaction IDs, on these forums. I’ve tagged staff to redact it and to help you with this issue. You’ll likely receive a response in a few hours.
In the meantime, you can find out the reason you were charged here: https://wpchrg.wordpress.com/
Thank you. :)
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Hi @dzmitry, just noting this is for the domain registration kazkarka.com .
If you’d like to cancel that (and recognize you won’t be able to get it back), please log in as user kazkarka and reach out to us again to confirm, or since you had the transaction ID (which we’ve redacted for your privacy) you can simply reply to confirm here.
Just note if we cancel the domain, you may not be able to register it again.
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Good morning,
Yes. Would like to cancel the domain kazkarka.com and get a refund for the charge.
Thank you for your help! I appreciate it.
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Please log in as the username, kazkarka, and confirm. We can only cancel the domain at that account’s request.
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Good afternoon,
I have logged in under kazkarka now. I have also went in and deleted the domain name. Could you, please, issue a refund for the charge?
Thank you!
Dzmitry.
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Thank you for confirming from the correct account. I’ve processed your refund. You should receive it in about ten business days, depending on your bank’s processing times.
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