How to cancel renewed subscription?

  • Unknown's avatar
    diana234c4a106f · Member ·

    Hi,

    I have Power Automate for WooCommerce [RENEWAL] plugin, and I can not cancel subscription in the order list (cancel button is not visible). How I can do that?

    Order: #5110971975

    Self-declared URL: –
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    josefhtest · Member ·

    Hi there,

    I understand how confusing it can be when the Cancel Subscription button doesn’t show up. A couple of things could be happening here, and to better guide you we’ll need a bit more information:

    • Could you please share the site URL where this is happening?
    • Is your site hosted on WordPress.com (with the WooCommerce plugin installed) or is it a self-hosted WordPress site?

    If your site is on WordPress.com with WooCommerce, you’ll also have access to live chat in your dashboard, and our support team there can take a closer look directly.

    If you can confirm the site details, we’ll know the best next steps to help you.

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