How to cancel the auto pay

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  tszchingtang · Member · Jun 30, 2023 at 6:14 am

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  How to cancel the auto pay?
  i cant find the cancellation on my account. And how to get back my money?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Jun 30, 2023 at 6:38 am

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  You can manage your purchases, renewalls and cancellations yourself at https://en.support.wordpress.com/manage-purchases/

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  tszchingtang · Member · Jun 30, 2023 at 9:42 am

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  The screen that is not the same as the article. And I cant find the button of turning off the auto-pay.

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  staartmees · Member · Jun 30, 2023 at 9:55 am

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  The message is as it says “You don’t have any wordpress.com sites”. So either your wordpress.com site is connected to another account of yours, or your site isn’t running on the wordpress.com platform”.

  If you are talking about a billing made by wordpress.com, you can use the transaction id to restore access to the other account of yours at https://en.support.wordpress.com/account-recovery/

  If you are talking about a billing made by someone else, we can’t help. Then you must contact your hosting / registrar.