How To Cancel Trial Subscription
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Hello. I signed up for (and gave credit card details for) an account at $99.00/year, however I soon learned that I cannot import a custom theme, and I’d really like to cancel this account before I forget about it an am charged for it.
It really is nearly impossible to figure out on your blog how to cancel this account, and the promised email confirmation that is supposed to be sent out with a subscription never came.
Can you please look at this for me, and tell me how to cancel?
Thanks.
The blog I need help with is: (visible only to logged in users)
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There should be a “request refund” under Dashboard->Store->my upgrades.
You can only get a refund for a domain within 2 days of purchase. If you purchased a domain with the and cannot cancel it, or have any other problems, please let us know.
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I signed up for a trial period as of today March 8, 2014. WordPress isn’t for me; it does not do what I want it to do, i.e., finction more like a website. I want to cancel it. Username: olqp. Email adress provided (email visible only to moderators and staff). I DO NOT want to be billed the $99.00. Please confirm its cancellation.
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Hello I signed up a trial as I want to cancel it. It says I will be billed on March 22 2014 and I do not want this. I can not find any other way to cancel this trial but this forum. Please cancel my trial for me thank you Username: bbrandy2014.
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Hi there,
You can confirm your billing history at > Dashboard > Store > Billing History and that’s where the transaction numbers are found.You can cancel trial upgrades under Store → My Upgrades in your dashboard at any time.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard to access Store → My Upgrades and Store → Billing History.
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I want to try the 14 days trial if it will work for me. My concern is, if I want to cancel it before the 2 week period, can I still handle my wordpress blog under free account?
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@mamadaise Yes, if you decide not to continue after the trial period you can still keep using your WordPress.com blog. Please let us know if you need any further assistance!
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I tried to cancel my free trial but am not receiving the cancellation confirmation email from wordpress (although I receive all other communications from your site). Please cancel my free trial for me. Thank you.
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Hello I was wondering if I can also cancel my free trail I do not want to be billed for this and I was also trying to figure it out and kind of sketchy how email wont come. Thankyou for your time.
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@getfollowersnow72 the trial has been removed as requested. Feel free to contact us if you have any other questions.
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