How to cancel your upgrade before deleting your webpage?

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  gossipmodels · Member · Mar 23, 2017 at 10:40 am

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  I am trying to delete my webpage but it wont let med before I have cancelled my purchased upgrade. When I get into my ‘Manage Purchase’ page I can only see the price and that it says ‘AUTO-RENEWS ON’ and under it ‘Never Expires’ nothing else. How do I cancel that Upgrade? So I can delete my page.

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  ackaeser · Member · Mar 23, 2017 at 11:56 am

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  Hello,

  I’ll type ‘modlook’ into the sidebar tags on this thread and Staff will follow-up. Be sure to subscribe to this thread so that you receive notification when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  To add a tag yourself next time see: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  gemmacevans · Member · Mar 23, 2017 at 1:05 pm

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  Hi there,

  I’ve removed the Premium Theme from your account – you should be able to delete your site now.

  Come back to me if you have any problems.

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  ackaeser · Member · Mar 23, 2017 at 2:29 pm

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  Thanks @gemmacevans!

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  gemmacevans · Member · Mar 23, 2017 at 3:04 pm

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  You’re welcome ackaeser :)