How to change billing currency from CAD to USD
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I’m trying to change my billing from CAD to USD, as the owner is based in the US.
This looks like a duplicate of this one: https://wordpress.com/forums/topic/how-to-change-billing-currency-from-cad-to-usd/
It looks like a WordPress admin did it manually. Can I get that treatment as well?
The blog I need help with is: (visible only to logged in users)
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Hi @accountspersistence!
Your currency has been updated to USD, as requested. If there’s anything else we can help with, please let us know! :) -
This account has the billing privileges for CrimsonZip.org. I just logged in and am still seeing everything in CAD instead of USD. When I click renew the renewal cost is listed as C$120.
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Following up on this, the accounts still list the renewal plans in CAD not USD. Can you please update the account to UAD as the renewal period is approaching soon. Thanks.
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Hi @admin0dd062d96b,
Something might have gone wrong here. I see the
admin0dd062d96baccount currently has its currency set to USD, but the subscriptions still have CAD. They are supposed to be updated automatically.I see the WordPress.com Premium plan expires in mid-May. To prevent an automatic renewal from charging you in CAD, I’ve disabled the auto-renewal while our billing team investigates this.
I’m also following up with you via email to help you with this further. Please keep an eye on your inbox for a follow-up email from us (I’ll write to the email address used on your @admin0dd062d96b account).
Thanks!
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Hi @admin0dd062d96b,
I emailed you as well, but I wanted to let you know here, too, that we’ve updated the currency, and your subscriptions were updated as well. Please check now. :)
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