How to change my billing currency?

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  sailerpartners · Member · Oct 10, 2024 at 1:52 am

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  I would like to purchase a plan site but it is trying to bill me in PH… is it possible to change this to USD?

  Thank you for any help in advance. :)

  The blog I need help with is: (visible only to logged in users)

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  staff-naz06 · Staff · Oct 10, 2024 at 10:54 am

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  Hi there,

  Your currency has been updated to USD, as requested. If there’s anything else we can help with, please let us know! :)

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  sailerpartners · Member · Oct 11, 2024 at 1:03 am

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  Could you please activate the template after changing the currency?

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  staff-naz06 · Staff · Oct 11, 2024 at 8:02 am

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  Could you please share a bit more details? Which template are you referring to?

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  sailerpartners · Member · Nov 4, 2024 at 1:05 am

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  Hi, I wanted to follow up on the refund for the plan I canceled. Could you please check my account and provide me with an update on the status of this refund? Thank you.

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  staff-eleanor · Staff · Nov 8, 2024 at 5:57 pm

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  Hi there! I checked the account and confirmed that the subscription has the auto-renew turned off. The subscription will expire on its own on Nov. 16th. You should be all set! Let me know if you need help with anything else. :)