How to change phone # of my WP account (for 2FA, etc.)?
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I recently changed my mobile number. How (where) can I change/update my WP account to my new number (for multi-factor/2F authorization)? Thank you.
The blog I need help with is: (visible only to logged in users)
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You can change that at https://wordpress.com/me/security/two-step
You’ll need to start by clicking “Disable two-step authentication,” and then you’ll be able to set it up again with a new phone number.
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When I click the link you provided: https://wordpress.com/me/security/two-step
I get a screen that wants to send a verification code to my old phone number :-(
Here is what that page says:
Press the button below to request an SMS verification code. Once you receive our text message at your phone number ending with 9696 , enter the code below.9696 is my old number.
Thank you.
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That’s when you need the backup codes you got when you set up 2FA. You can give in an unused backup code.
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@craigwhitetn your backup codes are indeed your best bet.
Let us know if you need more help with this. Our account recovery team may need to be involved, but we can point you in the right direction.
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