How to change primary administrator and credit card for renewal.
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My sister, who was the primary administrator, passed away. I’m listed as an administrator, but can’t figure out how to remove her name and change the billing to my credit card.
The blog I need help with is: (visible only to logged in users)
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Follow this guide to change the billing details: https://en.support.wordpress.com/payment/#adding-or-changing-a-credit-card
Hope this helps,
@stwnigel -
Sorry for your loss. Admins on the site cannot manage plans, only the site owner. As your sister has passed, you might need to take some additional steps to transfer the ownership if you don’t have access to her login. This might help: https://en.support.wordpress.com/deceased-user/
If you can access her account, then transfer the ownership to your account to manage it. https://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/
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