How to change the currency to pay for a paln.

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  gymbossintervaltimers · Member · Jul 13, 2023 at 4:53 pm

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  We are located in USA, but I logged in to our account in canada and now I want to upgrade our plan, but it will onl y show Canadian dollars no matter what I do. I want to pay in USD.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staff-totoro · Staff · Jul 14, 2023 at 12:59 am

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  Hi there,

  We use geolocation to set your currency, but if you are traveling or use a VPN to mask your IP we can sometimes get that wrong.

  I have updated your account to $USD as requested, and you should now see that pricing reflected on all our upgrades. https://wordpress.com/plans/gymbossintervaltimers.wordpress.com

  Hope that helps. If you like we also welcome you to tell us a bit more about your site and we’re happy to confirm if the plan you are interested in is appropriate or more than you need.

  Thanks!

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  gymbossintervaltimers · Member · Jul 14, 2023 at 4:08 pm

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  Thanks for the help, but when we tried to purchase we got an error mesage an it would not go through and now it says purchasing is disabled…….this is very frustrating.

  (Side note – we are still in canada on vacation. Not sure if that is the problem, but in this day and age it certainly should not be)

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  gymbossintervaltimers · Member · Jul 14, 2023 at 4:35 pm

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  all fixed. thanks!