how to clear the account from the importer? tumblr importer not working

  • Unknown's avatar
    hannahprattgmailcom · Member ·

    Hello!

    I am trying to import my Tumblr blog that’s on a custom domain. In the WordPress Tumblr importer there are these instructions:

    As one or more of your Tumblr blogs has a Custom Domain mapped to it. If you would like to import one of these sites you will need to temporarily remove the custom domain mapping and clear the account information from the importer to import. Once the import is completed you can re-enable the custom domain for your site.

    I have already removed the custom domain mapping. But how do I clear the account info from the importer?

    I tried this(disconnecting from Tumblr and removing the WordPress app):

    https://en.forums.wordpress.com/topic/tumblr-importer-not-working-2/

    but it doesn’t appear to do anything.

    The blog I need help with is: sveviblog.wordpress.com

    thank you kindly,

    Hannah

    The blog I need help with is: (visible only to logged in users)

  • staff-zinnia · Staff ·

    Hi Hannah –

    We appreciate you taking the time to reach out to us. I’ve reset the importing tool on my side of things. Please give this another try and let me know how it goes.

  • Unknown's avatar
    hannahprattgmailcom · Member ·

    Thank you Zinnia! It is working now.

    :) Hannah

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