How to close account or cancel subscription without log-in?
-
Hi, I created a wordpress account and subscribed domain services years ago. The account and its associated email are linked to my business. I’ve closed my business and no longer have access to the associated email. I also don’t remember my wordpress password.
How can I close my wordpress account or at least cancel the subscription?
I still have the associated email address and billing info. Can I use these to prove my identity?
The blog I need help with is: (visible only to logged in users)
-
Hello there,
You can submit the following form to reach out to our account recovery team.
https://wordpress.com/wp-login.php?action=recovery
You can check this guide to learn more on the account recovery process: https://en.support.wordpress.com/account-recovery/
Once you have submitted the form, you would be connected with our account recovery team who can help you gain access to the account again.
- The topic ‘How to close account or cancel subscription without log-in?’ is closed to new replies.