how to communicate to a support personal??

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  flitasuno · Member · Mar 25, 2013 at 6:20 am

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  hi,

  I want to purchase the premium package and not sure if it has the things i need. How can I contact the support engineers via phone or email to go over my list of questions before i make a purchase??

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Mar 25, 2013 at 6:23 am

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  There is no phone staff. The email turnaround time takes several weeks. I suggest you post your questions here and the staff that look into the forum will see them and answer them; that’s really the fastest way.

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  auxclass · Member · Mar 25, 2013 at 6:27 am

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  Which premium package? there are several

  No phone, questions usually start in the forum – if us volunteers can’t answer them, we flag the thread for the staff

  The packages have exactly what is on the list – no more no less

  No FTP access, can’t use your own plugins – also be sure to read the entire Terms of Service and related documents (twice)

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  auxclass · Member · Mar 25, 2013 at 6:28 am

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  Morning @RC – guess I need to take typing lessons